1. General
These Terms & Conditions (hereinafter referred to as “Terms”) govern the use of software services provided by Ramena OÜ (hereinafter referred to as “Ramena” or “we”) to clients (hereinafter referred to as “Client” or “you”). By registering for and using our services, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms are applicable to all services provided by Ramena.
2. Services
Ramena offers web-based accounting and personal finance management services (collectively referred to as “Services”) accessible via our website www.ramena.ee or through downloadable software. We provide various service tiers, and clients may choose the tier that best suits their needs. Ramena reserves the right to modify the content of these service tiers. Descriptions and fees for current service tiers are available on our website.
3. Registration for Service Use
To utilize our Services, clients must register through our website by completing the required registration form. Upon registration, clients select a service tier that aligns with their requirements. The registration form and the specific service order constitute the client’s order (“Order”). The Order, together with these Terms, form the agreement (“Agreement”) between the client and Ramena. To modify an Order, including changes to the number of authorized users, clients must notify Ramena through the designated channels.
4. Fees
Our Services may be offered free of charge or for a fee (“Paid Services”), as specified in the Agreement. Clients may change their selected service tier at any time. Downgrading to a lower service tier does not entitle the client to a refund. Paid Services are available on a monthly or annual subscription basis. Ramena may adjust fees with a thirty (30) day prior notice. If the client disagrees with the new fees, they have the right to terminate the Agreement as outlined in section 21. Fee changes do not apply to prepaid services; new fees take effect from the next billing cycle.
5. Authorized Users
Clients designate individuals authorized to access the Services on their behalf (“Authorized Users”). Clients are responsible for all activities conducted by Authorized Users. Clients manage access rights and may revoke or modify access at their discretion. In disputes concerning access rights, the client’s decision prevails.
6. Free Services
Ramena may offer limited free trial versions of the Services (“Free Services”). The functionality of Free Services is restricted. Ramena reserves the right to limit multiple trial versions per client. Descriptions and limitations of Free Services are available on our website. Transitioning from Free Services to Paid Services may require payment information, and fees will be charged accordingly.
7. Payment
Fees for Paid Services are payable in advance. Ramena may utilize third-party payment processors and is not liable for issues arising from payment processing. Failure to provide payment information or to pay fees by the due date may result in suspension or termination of access to the Services.
8. Client Data
Data entered or stored by the client through the Services (“Client Data”) remains the property of the client. Access to Client Data is contingent upon compliance with these Terms and the Agreement.
9. Data Security and Privacy
Ramena implements reasonable measures to protect Client Data. Our data processing and privacy practices are detailed in our Privacy Policy, available on our website.
10. Intellectual Property
All intellectual property rights related to the Services, including software, documentation, and trademarks, are owned by Ramena or its licensors. Clients are granted a non-exclusive, non-transferable license to use the Services in accordance with these Terms.
11. Confidentiality
Both parties agree to maintain the confidentiality of information disclosed during the term of the Agreement and to use such information solely for purposes related to the Services.
12. Termination
Either party may terminate the Agreement with written notice. Upon termination, the client’s access to the Services will cease, and any outstanding fees become immediately due.
13. Limitation of Liability
Ramena’s liability is limited to the amount paid by the client for the Services during the six (6) months preceding the event giving rise to the claim. Ramena is not liable for indirect, incidental, or consequential damages.
14. Amendments
Ramena reserves the right to amend these Terms at any time. Clients will be notified of significant changes, and continued use of the Services constitutes acceptance of the amended Terms.
15. Governing Law
These Terms are governed by the laws of the Republic of Estonia. Any disputes arising from these Terms shall be resolved in the courts of Estonia.
Last updated: 19.04.2025